The vast majority of internet auction transactions are completed smoothly without incident. However, as with any business, there are always those that will attempt to defraud buyers. The most prevalent complaints of auction fraud involve sellers who fail to deliver the product and refuse to be accountable for their actions, and sellers who grossly misrepresent their auctions by selling fake or counterfeit items. There is some recourse than can be taken by the buyer in most circumstances.

Your first step if you feel you've been a victim of fraud is to make every effort to contact the other party yourself and attempt to work out the problem. Email the seller and allow reasonable time for a response. You may also acquire the sellers personal info from the auction site and attempt phoning. Keep in mind that with many (not all) internet auction transactions you are dealing with an individual or small home based business. Things do happen - people become ill, personal disasters occur. Its best to at least initially give the benefit of doubt. And above all remain civil. When reasonable attempts fail, there are steps you can take. If you're trading on Ebay you can go Here to read about their fraud protection program. Another option available is Square Trade, an independent third party service that provides a forum to work out disputes. Other useful links: